Businesses, even in this struggling economy, are still budgeting some monies for special client gifts as well as recognition rewards for their employees. When doing so, it is important to understand that a majority of advertising specialty vendors do not perform an exact count when processing orders. This can come as quite a surprise when you receive your order and invoice, especially if the vendor adds 5% – 10% additional promotional product when your budget didn’t allow for this. If you order 200 pens, 5% additional product is not a big deal but if you order 200 Digital Frames and the vendor adds 10% additional product that could be $400 – $500 additional on invoice.
You do have a choice. It is recommended that any time you are ordering a specific quantity of promotional product, you ask what is the vendor’s policy for “exact count”, is there a fee for exact count and/or can you accept an underrun only? Sometimes the fee is not that much and is worth it. Other vendors may not charge at all but the request has to be put on the order itself by your distributor.
My advice would be to check it out every time you order….. at least throughout 2010 so that you you can stay within the monies you set aside and fully understand how much product you should receive.
Our customers bring more clients with them who boast about our service providing you and us enormous value. 